At Afzal Corporation, our goal is simple: We want to give you a true experience of care and comfort. You may return appliances purchased online within 14 days of receipt of your order, provided it has not been used or damaged, and is retained in its original packing.
Please contact our Customer Support team at +92 51 2344000 or at [email protected]
Appliances purchased at the outlet will only be returned or exchanged at the outlet.
Â
For further details and queries, you can contact our Customer Support team through:
At Afzal Corporation, our goal is simple: We want to give you a true experience of care and comfort. You may return appliances purchased online within 14 days of receipt of your order, provided it has not been used or damaged, and is retained in its original packing.
Please contact our Customer Support team at  +92 51 2344000 or at [email protected]
Appliances purchased at the outlet will only be returned or exchanged at the outlet.
In order for a return to be accepted, it must meet the following conditions:
Please note that we will send back any return appliances that do not fulfill all conditions.
Final clearance and sale items are not eligible for return.
Shipping charges are not covered by Afzal Corporation.
Your refund equal to the purchase amount will be credited in the same mode as the payment in 30 business days, after receiving and inspecting the returned product. Processing time varies seasonally.
If you receive an appliance that was damaged during shipment, contact our Customer Support team within 14 days of receipt of order at 051 2344000. Please have your order number, appliance number and tracking number ready.
Before accepting your order, thoroughly inspect the carton and the contents for any potential damage that may have occurred during shipment. It is normal for the carton to show some wear; however, if damage to your product(s) did occur, follow these steps:
We will make every reasonable effort to reorder the appliance or credit your purchase in a timely manner. At this time exchanges are not possible and a new order will need to be placed.
In order for a return to be accepted, it must meet the following conditions:
• The appliance must be unused.
• Appliance must not fall under return exceptions.
• All returned appliances should be sent in their original condition along with all packaging and the original box. Please note that in case of damage in packaging and/or box we reserve full right to not accept a product for refund payment or return.
• If your purchase was eligible for gift-with-purchase promotion, please ensure that the gift is sent back together with the returned appliance.
Please note that we will send back any return appliances that do not fulfill all conditions. Shipping charges are not covered by Afzal Corporation.
Â
Final clearance and sale items are not eligible for return.
Shipping charges are not covered by Afzal Corporation.
Â
Your refund equal to the purchase amount will be credited in the same mode as the payment in 30 business days, after receiving and inspecting the returned product. Processing time varies seasonally.
Â
If you receive an appliance that was damaged during shipment, contact our Customer Support team within 14 days of receipt of order at 051 2344000. Please have your order number, appliance number and tracking number ready.
Before accepting your order, thoroughly inspect the carton and the contents for any potential damage that may have occurred during shipment. It is normal for the carton to show some wear; however, if damage to your product(s) did occur, follow these steps:
